1. Types of Information Collected
We collect the following categories of information to provide products and services, enhance user experience, and for operational, legal, and compliance purposes:
Identifiers: This includes information such as your name, email address, phone number, postal address, and credit card number.
Identifiers (Online): Information like your Internet URL, Internet service provider, date/time stamp, device model, and unique online identifiers.
Customer Account Details/Commercial Information: Details about products or services you have purchased or considered purchasing.
Geolocation Data: This includes your device’s location, shipping and billing addresses, city, and country of residence/organization’s country of operation.
Age, Gender, or Other Protected Classifications: If you provide this information voluntarily.
Other Personal Information: Any data that identifies, relates to, or can be reasonably associated with you.
2. Why We Collect Your Information
We collect information to provide efficient and customized shopping experiences, including:
- Recording and retrieving your previous information.
- Assisting you in finding relevant information, products, and services.
- Creating personalized content and recommendations.
- Notifying you of new products, services, and promotions.
3. Registration and Ordering
To use certain parts of our Site or order products, you must fill out an online registration form with personal information. This includes your name, gender, shipping and billing addresses, phone number, email address, and credit card number. We may also request your country of residence/organization’s country of operation for legal compliance.
4. Email Addresses
You may provide your email address for various purposes, including registering for promotional notices, notifications of new arrivals, or subscribing to our newsletter. Participation in promotional contests may require contact information for winner notification.
5. Log Files
Our server automatically recognizes the Internet URL from which you access our Site. We may log your IP address, Internet service provider, and date/time stamp for various purposes.
6. Product Reviews
When submitting product reviews, we request an email address and location. While your email address remains private, your location is visible to other users. Other personal information you submit as part of the review is accessible to other Site visitors.
7. Cookies and Web Beacons
Cookies are used to enhance navigation, track site usage, recognize users, record browsing activity, and enable product selection and purchase. Web beacons assist in delivering cookies and tracking web page views.
8. How We Use Your Personal Information
We use personal information for order processing, customer service, internal analysis, content improvement, marketing, and communication with you about orders and our Site.
9. Sharing Your Personal Information
We do not sell your personal information. However, we may share it with trusted service providers to assist in order processing, delivery, and customer support. Legal requirements, fraud prevention, or business mergers may also necessitate disclosure.
10. Data Security
We employ physical, electronic, and administrative measures to safeguard your information. SSL encryption secures financial transactions, access to your personal information is restricted, and third-party providers must meet security standards.
11. Your Choices
You have rights to access, correct, update, or delete your personal information. You can unsubscribe from marketing emails, stop receiving mail to your email address, disable your account, or close your account entirely.
12. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you are under 13, please do not submit personal information to us.
13. Offline Collection
14. Updates to this Policy
We will post changes or updates to this policy on our Site. Please review it periodically. If you have questions or comments or need assistance with your information, please contact us:
Velour Furniture LLC Address: 708 Allerton Ave, Bronx, N.Y. 10467
Email: [email protected]
Phone Number: (646) 963-3357
Thank you for trusting Velour Furniture with your privacy.